Help your agents solve
more tickets with less effort.

Receive smart macro suggestions, extracted automatically
from your Zendesk ticket history.

Easy setup · Try Cupenya free for 14 days · Cancel at any time

Create smarter macros. Spend more time at the beach.chilling.solving puzzles.

Integrate Cupenya intoZendesk and learn which tickets you can handle better and faster with macros.

Automate Duplicate Tickets

Handle duplicate tickets intelligently, without doing extra work.

Resolve Always On Time

Snooze and set custom reminders for each ticket individually.

Scale Away The Competition

Increase your resolution capacity without hiring more staff.

Customer tickets resolved faster with Cupenya:

Begin empowering yourZendesk ticketing system with Cupenya's smart recommendations.


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Better macros means better service.

  • Empower your agents with automation suggestions.
  • More and smarter macros for faster resolved tickets.
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Solve the right ticket at the right time.

  • Allow your agents to snooze tickets and set reminders.
  • Enable intelligent notifications based on KPI performance.
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Help millions of customers with just a handful of agents.

  • Automate the bulk and focus your efforts on quality of service.
  • Free up your support staff to help make your product better.
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Free 14-day Data Review

1Integrate quickly and easily with Zendesk

2Receive a fully hand-tailored data review within 2 weeks.

3Build Cupenya into your support environment and start automating!

Amaze your customers today.