Help your agents solve
more tickets with less effort.

Learn all you need to know about your ticket handling process
with our next generation Zendesk dashboard.

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See all the important metrics thatZendesk hides from you.

Handle tickets faster. Spend more time at the beach.chilling.solving puzzles.

Integrate Cupenya intoZendesk and learn which tickets you can handle better and faster with macros.

Automate Duplicate Tickets

Handle duplicate tickets intelligently, without doing extra work.

Resolve Always On Time

Snooze and set custom reminders for each ticket individually.

Scale Away The Competition

Increase your resolution capacity without hiring more staff.

Customer tickets resolved faster with Cupenya:

See the Top 25 Customer Service metrics

extracted from yourZendesk ticketing system with Cupenya's next generation dashboard.

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Better macros means better service.

  • Empower your agents with automation suggestions.
  • More and smarter macros for faster resolved tickets.
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Solve the right ticket at the right time.

  • Allow your agents to snooze tickets and set reminders.
  • Enable intelligent notifications based on KPI performance.
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Help millions of customers with just a handful of agents.

  • Automate the bulk and focus your efforts on quality of service.
  • Free up your support staff to help make your product better.
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Amaze your customers today.