Lightning fast incident resolution
Benefit from smart systematic diagnostics based on past data and machine learning. Never lose time again because of wrong root-causing.
Download the Cupenya product brochure to learn more about:
- Pattern matching technology that looks at all your successfully resolved incidents and learns from them.
- Real-time smart routing that automatically identifies the root cause and best solution to incidents as they come in.
- Data-driven templates containing the most commonly applied solution tasks to successfully resolve any incident.
- Information-rich Action Cards that give engineers the necessary context to solve problems more effectively and efficiently.
- Granular performance tracking of the resolution process for a better understanding of how your solution groups work.
- Flexible reporting capabilities that allow you to dive into your incident data and run your process faster.
Questions? We have answers.
Every industry has its own unique challenges. Cupenya creates unique a solution geared to your industry. We help you take full advantage of analytics as you transform your business. Learn how.