What we stand for
Cupenya helps companies improve customer experience by providing a higher standard and speed of service delivery. Our software product enables data-driven continuous improvement, delivering customer service professionals the insights they need to exceed their clients' expectations.
Inspired by the digitalization and quantification of the modern workforce, Cupenya seeks to also empower large corporate organizations with an end-user focused operational intelligence solution. Developed around our powerful process analytics, the enterprise-grade solution aims to transform the way people work and push the boundaries of business performance.
The hearts and minds behind Cupenya
Our team follows the same ideology that created Cupenya - customer experience is everything. We all share a customer-focused mindset, and hope to bring to the market the most usable customer service analytics solution the world has ever seen. With a strong background in the field of customer experience, a dedication to technology and purposeful innovation, we are confident of our ability to reshape the way customers receive service.