About Cupenya

What we stand for

Cupenya helps companies improve customer experience by providing a higher standard and speed of service delivery. Our software product enables data-driven continuous improvement, delivering customer service professionals the insights they need to exceed their clients' expectations.

Inspired by the digitalization and quantification of the modern workforce, Cupenya seeks to also empower large corporate organizations with an end-user focused operational intelligence solution. Developed around our powerful process analytics, the enterprise-grade solution aims to transform the way people work and push the boundaries of business performance.

Our team

The hearts and minds behind Cupenya

Our team follows the same ideology that created Cupenya - customer experience is everything. We all share a customer-focused mindset, and hope to bring to the market the most usable customer service analytics solution the world has ever seen. With a strong background in the field of customer experience, a dedication to technology and purposeful innovation, we are confident of our ability to reshape the way customers receive service.

Dominik
Blattner

Co-founder
and CEO

Bozhan
Chipev

Head of
Marketing

Viktoriya
Degeler

Lead A.I.
Engineer

Mengying
Du

Front-End
Engineer

Marco
Gracia

Software
Engineer

Eleonor
John

Marketing
Associate

Saahil
Karkera

Account
Manager

George
Karmoiris

Software
Engineer

Amauri
Mendoza

Business Development
Representative

Jean-Pierre
Pequito

Head of
Product

Jeroen
Rosenberg

Senior Scala
Developer

Jildo
Sterk

Customer Success
Manager

Pascal
van Dalen

Business Development
Director

Elmar
Weber

Co-founder
and CTO

Our achievements

What the world thinks of us

Our offices

Where to find us

AMSTERDAM

DALLAS